HOLIDAY SHIPPING GUIDE

Order your holiday gifts with confidence! We take pride in getting your order from our warehouse to your door when you need it, and will provide you with tracking info via email so you know when your order will arrive. To ensure on-time delivery we recommend shipping to an address where someone will be available during the day to receive the package from Federal Express. Please see the shipping table below to guarantee arrival by Monday, December 24th.

We’re here 7 days a week to answer questions or help you find the perfect gift! Click here to contact our Customer Service department.

Domestic Orders (Shipping and Billing addresses within the United States):

*Alaska and Hawaii orders may take 1 to 2 days longer for delivery so we recommend 2-Day shipping after 12/15/08.

APO/FPO, P.O. Boxes, and U.S. Territories

We cannot guarantee holiday delivery to APO/FPO and U.S. Territory addresses as USPS Priority Mail delivery times to these locations can take 2 to 3 weeks. Orders placed in December may arrive before 12/24, but the United States Postal Service and Military Mail delivery times vary greatly based on distance, volume, and military activity around the globe. If possible we recommend shipping Federal Express to an alternate address in the United States. We apologize for this inconvenience.

INTERNATIONAL ORDERS

Remember that someone must be present to receive the order and pay Duties and Taxes or the courier will NOT leave your order.

Frequently Asked Questions

I need my order to arrive quickly. Which payment method will be fastest?

For the fastest order processing place your order online using your credit or debit card. If at all possible we recommend shipping to the verified billing address on your credit card (where your statements are mailed.) Shipping to an alternate address may add 1 to 2 days in processing time.
Paypal is also a fast and easy way to shop, click here to learn how to place an order using your PayPal account. Money orders are not recommended for holiday shopping.

I just placed my order today. When will it be shipped?

Your order will ship in the order it was received, typically in one to two business days. Use the shipping method guide above to ensure holiday delivery. We always recommend placing your order as early as possible to ensure availability of the items you’d like to purchase.

If I shop early, will I be able to make a return after the holidays?

Yes! If you place your order during our holiday shopping season (November 24th – December 22nd), we will gladly accept returns until January 31st 2009. Any orders placed before 11/24 or after 12/22 will be subject to our standard 30-day return policy.

How can I help ensure that my delivery is on time and secure?

For your own protection, please have your order shipped to an address where someone is home during the day and able to receive your package. If you are not home during the day, you may wish to ship the order to your workplace or to a friend or relative's home. This ensures that the package can be delivered on time, with no risk of loss or theft.